Merchandise may be returned within 7 days of purchase, in original unworn condition, and accompanied by the sales receipt.
Merchandise may be exchanged within 30 days of purchase, in original unworn condition, and accompanied by the sales receipt.
Rush orders, special orders, altered merchandise, personalized items (monograms, nameplates, initial pieces), earrings, and custom orders are final sale and are noteligible for refunds or exchanges.
Gift recipients are entitled to a merchandise credit within 30 days of original purchase.
Nuha Jewelers accepts all major credit cards (Visa, MasterCard, Discover and Amex) and PayPal.
Because many of our items are custom made, there may be a longer lead time prior to shipping (2-4 weeks, depending on the complexity of the piece). If you’re in a rush or need a piece sooner, give us a call at (516) 931-3700.
Within the US, Nuha Jewelers ships via USPS Priority Mail, which typically takes between 2-3 business days.
Items between $2,500 and $5,000 are shipped via USPS Priority Mail Express, which typically takes either 1 or 2 days.
Items over $50,000 are shipped via FedEx.
A signature is required upon delivery. Please note that all pieces are fully insured.
Nuha Jewelers is happy to offer international shipping to our customers.
Please note that import duties, taxes, and charges are not included in the item price or shipping cost. Please check with your country's customs office to determine what these additional costs will be, prior to buying. Additionally, please note that shipping charges will not be refunded, as they are the responsibility of the buyer. Return shipping is also the responsibility of the buyer. Please ensure that return shipments are insured and tracking information is available.
Nuha Jewelers offers a six-month warranty covering manufacturers’ defects. Please note that this coverage does notinclude damage resulting from improper handling, lack of care, accidents, and/or normal wear and tear.
We offer a six-month layaway payment plan that requires a monthly payment of at least 10%. A 10% deposit is required at the time the layaway payment plan is initiated. No refunds will be given for items purchased on layaway, however these items may be eligible for exchange or store credit.